Personal Information

In order to process inquiries effectively, we collect the following personal information when you request a quote or make an order: Name, Trading Name (if applicable), Address, Phone Numbers & Email Address

This information is stored on the servers of our order management software company, as well as with our email service provider. Along with the specifics of the item(s) you have requested, this data is used by our team to process orders, assist with customer service enquiries, and monitor sales. We do not store any financial information, such as credit card numbers or bank account details. WCCP accepts payment by bank transfer, cheque or credit card over the phone. All cards payments are processed using the Worldpay virtual terminal via a SSL encrypted connection.

Security Breaches

All of the above services are fully GDPR compliant and every effort is made to keep your information secure. However, should there be a breach at any time and your data has been involved, both you and the relevant authorities will be contacted directly.

Your Customer Rights

You have the right to request –

• To have a copy of all of your personal information which is being stored
• To have any of the information updated or amended
• To have all of your data removed from our systems

In order to carry out any of these requests we will have to ask for confirmation of your identity.

To make any of these requests please contact WCCP by email, phone or post.

Marketing

We will never sell any data we hold about you to third parties.

If you have consented, we may contact you with marketing emails. These emails may be targeted based on the products which you have purchased from us in the past or new products that we feel may interest you.

If you have been receiving marketing emails from us and would now prefer to opt-out, please contact us and we will remove you from our mailing list. You will also find a link to unsubscribe directly within any marketing email you receive.